FAQs
Got a question about us? We have answered below a few of the most commonly asked questions to help you plan your visit to us!
Can't find the answer? Then please get in touch.
Planning Your Visit
Dogs are very welcome to the SNBR and on our train - we charge a flat fare of £1.50 per dog. We ask that they are kept on a lead on all times.
Only guide dogs are permitted to our Santa Special events.
We have a disabled access carriage which is available on all of our trains.
You'll find all the prices for this season by clicking the link here to our Prices page.
No - all tickets must be purchased on the day of travel. The only exception are our Santa Special trains where pre-booking is essential.
There is ample pay & display parking (operated by North Yorkshire Council) next to both of our stations.
We are located in the North Bay of Scarborough, with a station in Northstead Manor Gardens next to Peasholm Park, and at Scalby Mills next to Scarborough Sealife.
Please visit our Find Us page for more.
Absolutely - please use the details found on our Find Us page.
On the Day
We are a cashless site, only take payments via debit or credit card and smartphone apps.
We have two outlets at Peasholm Station and one outlet at Scalby Mills Station providing ample variety to eat and drink.
Sidings Snack Shack at Peasholm & Turntable Tearooms at Scalby Mills provide hot and cold food, drinks, slushies and ice cream.
The Boatmans Kiosk provides hot and cold drinks, ice creams and snacks.
30 minutes for the full return journey - 10 minutes each way with a 10 minute stop in between.
Yes, you can split your journey and use the remainder of your ticket on the same day as purchase.
It is best to take a note of departure times from each station. We advise that you arrive at the stations approximately 10 minutes prior to departure time.
We do not currently have any toilet and baby changing facilities.
Public toilets are located a 2 minute walk from Peasholm Station.
Only for special events at present.
Additional Info
Yes! They can be purchased in £10 instalments at all our outlets.
The vouchers can be used across the site (part-redemption not permitted).
We do have a lost property box so it is always worth getting in touch.
Yes, all the time!
Please visit our Group Visits page for more information.
Allergen information is available from all food and drink outlets - please ask a member of our team.
